Monday, 20 October 2014

What is Patient Scheduling Software?

 In the medical industry, there are so many doctor's offices, clinics, and hospitals with medical offices on site. All of these facilities treat many patients on a daily basis. These facilities all have some sort of patient scheduling software that allows them to make sure that every patient is seen by the physician in a timely manner.

There are many types of patient scheduling software on the market today that any one of these facilities could purchase and to customize to their particular needs. There are many doctors that have gone through the types of services that they offer and have tried to schedule patients to their benefits when it comes to their time.

The patient scheduling software helps the doctors and the facilities have an easy work flow but there are problems that still do occur. These problems are not the fault of the patient scheduling software because there are circumstances that can happen that is out of everyone's control.

Some of these circumstances can be a canceled the appointment, a no show appointment, or the doctor not giving enough time for his appointments. This happens on a regular basis due to the fact that there are so many patients, doctors usually try to squeeze them in. The patient scheduling software needs to be very flexible for these circumstances that are bound to happen.

Patient scheduling software is a necessity for any medical office. The patient scheduling software will also allow the receptionist to be able to quickly set up appointments when a patient calls on the telephone. The software will bring up a screen that has time slots where their receptionist can enter in the name of the patient to be seen. This is why when you call to get a doctor's appointment, the receptionist has to ask you what the problem is.

The patient scheduling software screen has the doctor's schedule scattered out in time slot increments. These increments could be 15 minutes, 30 minutes, and sometimes up to an hour increment. This all depends on what the problem may be and then the receptionist can determine about how much time the doctor may need in order to treat the patient. Sometimes they receptionist will verify with the doctor on how much time he may need with a specific patient and the patient's name will be entered into the time slot.

The patient scheduling software can be used in conjunction with a management software and when the patient is entered, the patient can be linked with their medical record and medical history. The patient scheduling software will then pull the account number that is associated with that particular patient and the receptionist can then very easily pull the patient's chart for use by the doctor.

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